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Published Date:
10 February 2008
SCOTTISH Water should be fined over the "profligate" waste of one billion litres of treated water a day, angry MSPs demanded last night.
The state-owned firm has already spent more than £2bn of taxpayers' cash replacing pipes, but every 24 hours, water treated at a cost of £190,000 continues to leak into the ground. Two years ago Scottish Water promised a "historic drive" to crack down on the waste, but it has missed the target set by the industry watchdog by a staggering 44 million litres daily – enough to fill 17 Olympic-sized swimming pools.

MSPs say the waste – nearly half of all water being treated in reservoirs – is also causing a heavy environmental price to be paid because of the energy used in the cleaning process. The regulatory body that oversees the water industry in Scotland has now described the wastage as "profligate".

The new figures also come as water rates payers face a near 4% rise in their bills from this April, taking the average rate to £310 a year.

Homeowners have also been hit in recent years by roadworks across the country caused by Scottish Water's refurbishment programme. The targets to plug the leaks were set in 2006, when the Water Industry Commission for Scotland ordered Scottish Water to cut its leakage from 1.17 billion litres to 960 million litres. However, it only reduced it to 1,004 million litres, missing the target by 44 million litres. A target of 855 million litres per day for this year is now highly unlikely to be achieved.

Labour MSP David Stewart, who raised the matter with the regulators, said: "This is an appalling state of affairs. I am concerned by the climate change problems – it seems we are using power to treat double the amount of water that we actually need.

"There should be more financial sanctions in the system to ensure that Scottish Water is much more efficient in future."

Scots Tory deputy leader Murdo Fraser added: "Scottish Water's record in this is absolutely abysmal and has been so for many years. Maybe it is time sanctions were considered."

The leakages have also been slammed by Scotland's water commissioner, Alan Sutherland. He told MSPs: "

We asked Scottish Water to improve its rates of leakage in 2006-07 to 960 million litres a day, and then to 855 million litres a day after that. To put that 855 million litres in perspective, it is around the same level that Thames Water was being heavily criticised for last year, in absolute amounts of leakage."

With the estimated cost of each litre of water costing 0.19p, the leakages theoretically cost £190,760 every day.

Scottish Water defended its record last night, insisting that it had been restoring the pipe network at record speed, and that it had gone some way to meeting the regulator's target.

But it still falls well short of water companies in other parts of the UK and Europe.

A Scottish Water spokeswoman said: "We are committed to hitting our economic level of leakage. We did report a reduction of 100 million litres per day, which was within 5% of the Commission's target for 2006/07."

LEADER: Is it not the result of the overly cosy system in Scotland which, alone in the UK, continues to operate a publicly owned water network?

The full article contains 565 words and appears in Scotland On Sunday newspaper.
Page 1 of 1

  • Last Updated: 09 February 2008 11:08 PM
  • Source: Scotland On Sunday
  • Location: Scotland
  • Related Topics: Scottish Water
 
1

Deep Puddle,

10/02/2008 01:04:43
Ah, but are they "leaks" or "controlled releases"?

If only we'd had another year of "Cherie Law". Then we'd know the "truth".

POSTERS ARE RECOMMENDED TO SAVE THEIR POSTS. HTML REVEALS A MULTITUDE OF SINS

2

RightTurn,

Aberdeen 10/02/2008 01:29:52
What's the point of fining a state owned firm?
3

Mercutio,

FALKIRK 10/02/2008 02:09:48
#2 This has occurred to me as well,but how about fining the ministers (past and present) responsible for this state owned monopoly.
4

A Better Way,

Edinburgh 10/02/2008 03:44:42
It may be time for Audit Scotland going in there to find out how much of the 2 billion quid was spent on fixing the pipes. Could it be that the management have diverted the money elsewhere.
5

Alec M,

Falkirk 10/02/2008 05:33:17
I have sympathy with RightTurn's and Mercutio's comments (#2 & 3) but a large cut in the remunaration of Scottish Water's "top brass" (until ALL the leaks are repaired) might be more effective - and quicker!
6

Robert Cassidy,

Denver -Colorado- USA 10/02/2008 06:52:50
If leaking pipes were causing any ammount of whisky to be wasted , there would likely be a more hightened level of concern. If any such thing occurs , I hope to be immediately informed , so that I can board the next available flight to Scotland . I would eagerly volunteer to assist in the search for the source of the leak.I will even bring my own straw.
7

lush,

10/02/2008 07:12:23
Been to that water reservoir in the pic. Went swimming in it plus had a good pee in it, no wonder the water of edinburgh had a funny taste to it for a few days!!!
8

inoui,

Bordeaux 10/02/2008 07:51:05
Maybe take some of the huge sums being wasted by the inept councils on road bumps, etc.
9

Draco Was a Wimp,

Edinburgh 10/02/2008 08:26:45
# 5 Alec

Precisely. The article makes no mention of what performance-related bonuses the senior management at Scottish Water are getting. If they were getting nowt, or even performance-related pay fines, then we'd soon see an improvement. The Grand Canyon sized holes SW dug recently on Dundas Street lay unworked for MONTHS. I suspect they don't bother because the good Lord isn't exactly mean in His water provision to Scotland. It would be a different matter if it was the south of England or Spain.
10

satori 83,

doon the water 10/02/2008 09:18:10
Scottish water are clearly an incompetent bunch of money wasters if their roadworks in the falkirk area are anything to go by. Last year, covering a five month period, they dug up the same 500m stretch of road on four separate occasions causing huge traffic tailbacks suggesting that they failed to do the job correctly at the first three attemps, and without doubt 'adjusted' the cost of the work to accommodate their own ineptitude.
11

Mcsnagpile,

10/02/2008 10:19:29
The whole scenario of Scottish Water upgrades is a gravy train for non-Scottish companies and consultants. More than water leaks need to be plugged.
12

fritigern,

Inverness 10/02/2008 10:36:09
It is pointless in fining the company per se. This will only lead to increased charges on the public, and these charges bear no relation to the amount of water used, being based on feudal property taxes. Fine the management.
Throughout Britain poorly educated and dead-beat managers are awarding themselves huge salaries and bonuses for, particularly compared to Europe, abysmal performance. Surley it must be relevant that in Britain managers often have accountancy, business or so-called management qualifications, whilst in many parts of Europe they have engineering qualifications.
13

David MacVicar,

web 10/02/2008 10:39:34
Scottish Water and SEPA have been leading us all in a merry dance while they pocket our cash and they let untreated sewage into the water never mind wasting the clean stuff. SEPA have condoned Scottish Water discharging untreated sewage into Campbeltown Loch on numerous occasions. SEPA, you are a national disgrace!

Lets see now who are running these organisations? Well as of the Wendy scandal there should be under no illusions. This sorry bunch are managed by Labour placemen and general incompetents through and through. Their idea of providing value are cost cutting through reducing maintainace, replacing worn out systems by new but inferior and cheaper ones. Spare parts? Who needs them! Remeber when the Fourth got the Scottish Water Sewage injection? Had to go to England get parts as the system was running on backup since ages.

What I want to know is what the hell both Richard Lochhead - Environment secretary and Shona Robison - Public health minister are doing about it? Some statements please!
14

Citylocal Fife,

Citylocal Fife news room 10/02/2008 10:43:57
It is time that the directors were 'penalised'. They are obviously failing in their duty of care. The water supply in my area of Fife has constantly been interrupted, usually with no warning, and in the past year I have spent over £150.00 on buying bottled water, due to late reaction from SW.

Yours etc

Angus Whitton
15

diddyparliamentorwhat,

edinburgh 10/02/2008 11:23:35
how do we know that the delays in getting things fixed are not due to over zealous cuttbacks in operating budgets that in turn have driven huge bonuses for senior managers - what you measure is what you get so the WIC and MSPs need to understand the part they may have played in trying to force this organisation to get SW to perform at the same efficiency as English companies who have had 15 years and millions of pounds of shareholders investments to get to where they are. Given the draconian short sighted WIC regulator (who is not remotely qualified or competent enough to hold the post) and the lack of nouce of the diddy wee amateur politicians (I use the term loosely) is why we face the conundrum of reducing leakage from old assets but not enough resource to get stuff fixed. How many guys have been made redundant in the past 5 years!!, how much have senior managers slashed overtime budgets to get their "performance related" bonuses?? Looks like Jon Hargreaves (the highest paid public sector manager in Scotland) retired just in time!!
16

A.FAN,

Hamilton 10/02/2008 11:54:30
We have had a burst pipe at the end of our road since mid December. The Water Board have dug a hole there three times - completely filled it in twice (including re-tarring the road) but hundreds of gallons of water still flow accross the roadway to a drain a hundred yards away every day. Oh but I forgot, it is a cul-de-sac and only a few people are inconvenienced by the sheet of ice it turns to when there is a frost.
This time they have only half filled the hole , which is now a one metre by two metre pond in the center of the road, so they can dig it up again more easily.
17

John M,

Melbourne, Australia 10/02/2008 12:02:40
Let's see. Target reduction 210 million litres (why so little?). Missed target by 44 million litres. That means they achieved 75% of target.

Why all the fuss? Scottish water could have done better but could also have done a lot worse.
18

TimW1234,

Ottawa, Canada 10/02/2008 14:13:58
Baths are a lavish waste of water; showers are much more efficient and you don't leave a "scum ring" around the tub.

Or why not be like the French and don't bathe or shower for weeks on end?

Is it any wonder that the perfume industry in France is so profitable - men and women are covering up their lack of personal hygiene with hideously expensive scents.
19

zigzag,

Tecumseh Canada 10/02/2008 15:21:51

#18. TimW1234,Ottawa, Canada 10/02/2008 14:13:58

Mon dieu Timmie. You know so little about the cleanliness of the french people. I thought it was only the people in OTTAWA, politicians included, that washed in the Rideau only once a year. Non?

You are such a wee pee pee

20

zigzag,

10/02/2008 15:22:55
soon we will be thinking
Water, water everywhere, not a drop to drink.

Open the Glenfiddich lads.
21

treacleswamp,

10/02/2008 15:27:28
A fine is useless if it ends up on customer bills. It should be shown on dividend statements as a deduction, and also include a deduction from previously agreed directors salaries.
22

Pa broon,

10/02/2008 16:16:05
Replace the management with people who can get the job done. Then sell it off. This is a typical waste of tax payers money by bureaucrats that have proven in the past, that it cannnot run these enterprises. What is the point of keeping it in state? Vanity!
23

cynicalm,

Edinburgh 10/02/2008 17:04:38
Water leakages are a problem only where demand exceeds the available supply or if the cost of the water being lost exceeds the cost of repairs to the system. In England, mainly the SE, the demand is close to the daveloped capacity of the system and, in addition, much of the supply is pumped so that leakage can be used as an indicator of performance. Most of Scotland, by contrast, has plenty of capacity in the present system and does not require to pump the water; leakage is therefore not a good indicator of performance.
I can see no reason for changing the present regime of a publicly owned undertaking.
24

douglas13,

glasgow 10/02/2008 18:43:25
cynicalm are you real or winding us up?
Well over £1 million pounds waisted every week and you think it OK. It must be a wind up, you can`t be that stupid.
25

Harry Carnie,

British Columbia, Canada. 10/02/2008 19:31:58

Can only judge the situation by what happens here in Canada. In regard to maintaining public infrastructure

Political hacks(appointed), that know nothing about managing the job, are more interested in maintaining their own life style and high bonuses than assuring proper management.
Workers are cut back and planning NOT DONE.

Privatization does NOT solve the problem..as service is not the goal either.. shareholder profit is the only
interest .

Electing politicians that know what the hell they are doing MIGHT be the answer. (would be great if WE did this)
26

TimW1234,

Ottawa, Canada 10/02/2008 20:10:45
19 ZIGZAG from Tecumseh

FINALLY a poster has got it right with regard to me.

THank you so very much in the high accolade of calling me a "god".

I think you meant to say "Mon cher Timmie" rather than "Mon dieu (god) Timmie".

Did you not detect that my "evil twin" was being deliberately provocative and inflammatory?

Of course the citizens of France are not stinking from lack of personal cleansing but then we have the Greeks.

Also, there have NEVER been ANY complaints about my"peepee" as you SO delicately put it.

Bon soir et adieu.
27

cynicalm,

Edinburgh 10/02/2008 20:13:15
#24. Not a wind-up and I know more about water supply than anyone else on this column. If leakage was reduced to zero, the operation of the system would cost the sme apart from a minor saving on chemicals used in treatment. However, the cost of tightening up the system would be many £m. Learn about things before you comment!
28

Sanny,

Portugal 10/02/2008 21:55:30
Why are these Canadian idiots allowed to clog up this column with total rubbish?

27 cynicalm has a point. Any competent manager would ask the basic question “what is the cost of doing it vs what is the cost of not doing it?” if the long-term cost of repairing and stopping the leaks is greater than the long-term cost of allowing the leaks to continue, then the answer is obvious. At the end of the day it is we consumers will have to foot the bill. Tell all the environmentalists and G. W. freaks to go take a hike their (unproven) opinions are only fit for the sewer.

Of course there might be a point in conserving all of Scotland’s water supply, if we can flog it to our brothers south of the border. This might make a nice little earner for an Independent Scotland. I’m sure that our English brothers south of the border would be delighted to see an end to their hosepipe bans and being allowed to use a watering hose in their garden.
29

Sunny Jim,

10/02/2008 22:00:12
I'm quite sure that the cost of treatment chemicals i.e. aluminium sulphate used for coagulation, lime for pH correction, chlorine for disinfection etc don't come cheap. Not to mention the transportation of the chemicals, and the electricity used to run the dosing equipment. If however we still used slow sand filters, we wouldn't need coagulants and polymers. Alas, they don't provide water to meet the Water Supply (Water Quality) (Scotland) Regulations 1990.
30

Sunny Jim,

10/02/2008 22:03:09
I doubt we'd have enough water to send any south. For one thing, water is very difficult to transport and There's a lot more of them than there are of us. If they got dependent on our water and we pulled the plug because we needed it, what then?
31

Glenhuon,

Australia 10/02/2008 22:03:47
I'd argue with that statement #27. After 24 years in the Water Industry here working for a state run supply I'd probably know at least as much as you.
I don't know much about how SW operates but if its anything like here its been plagued by the use of consultants (those who borrow your watch to tell you the time) and lowest bidder contractors whose only goal is to make a profit, not deliver a quality job. Years of reducing preventive maintenance and staff to save on costs has a way of catching up when the system eventually leaks like a sieve. Get rid of 1/2 the bean counters and replace them with engineers (preferably ones who have actually got their hands dirty) and your half way to getting things back on track.
32

Selgovae,

Scottish Borders 10/02/2008 22:36:22
#28 Sanny

"if the long-term cost of repairing and stopping the leaks is greater than the long-term cost of allowing the leaks to continue, then the answer is obvious"

Exactly. We need to increase the cost of allowing the leaks to continue. Tax the leaks!









:-)
33

Harry Carnie,

British Columbia, Canada 10/02/2008 22:47:58
#28 Sanny Portugal
Oooh cuz I hae wee intrest ma Maether country.

You are free to voice your opinion of me. Living next to the U.S. we are used to your sort.
34

Drum Major,

Brisbane, Qld Australia 10/02/2008 23:37:52
These leaks did not all occur overnight. This is due to a lack of a maintenance program replacing old infrastructure over decades. It is only when the bad management of all those years comes to light that the proverbial hits the fan. The present managers were probably office boys (if they worked for the organisation) when this culture was allowed to grow. Back then it would have been a government department with a budget approved by the government of the day who were more interested in taking the profits to spend elsewhere than channeling these funds back into replacing infrastructure. It is time to look back to see who was responsible back then. Replacing all those old pipes will not occur overnight and it won't be cheap.
We have the same problem and the people who were responsible in former administrations are pointing the finger at the current Lord Mayor who inherited the mess.
35

Drum Major,

10/02/2008 23:49:38
# Sanny don't you know that with climate change Scotland will not have as much water as it did before. Climate change is real whether man made or natural. Greenland got its name when it was a green lush country. Islands in the Outer Hebrides and other islands off the coast of Scotland that were abandoned due to climate change had once been thriving communities. Buy them up now because they will be habitable again in the not to distant future.
36

Sanny,

Portugal or Glasgow; take your pick 11/02/2008 00:08:59
33 Harry Carnie,

Wind your neck in Harry. I own a house in Glasgow and I pay my taxes in Scotland! I’m also fortunate enough to own a house in Portugal and spend part of my retirement there. At present I am over-wintering in Portugal, hence my location. Never mind I excuse your ignorance.
Incidentally, if you wish to use Doric or just Glaswegian or other regional accent, then at least learn the correct syntax and spelling. It would help to make your point comprehensible.

Sanny frae Glesga and occasionally Portugal.

As any penalty will be passed on to the users – that’s you and me – you are volunteering for increased water costs FOR NO BENEFIT!! There’ one born every minute.


30 Sunny Jim
Have you just got off the boat? Scotland has and always has had, a surfeit of water. We already supply it to England FOR FREE! To transport water all that is required is a pipe and a pump. Your remaining sentence demonstrates a high level of paranoia!!
31 Glenhuon
You need to understand that much of the UK water distribution network is older than Australia. Also unlike drought plagued Australia we in Scotland are drowned by the heavens on a regular basis. I agree that we need to replace much of the pipework IN TIME not by some panic driven measure. I also agree with getting rid of the bean counters and their fellow parasites and replace them with practical engineers.

35Drum Major:
Not another GW drone! Don’t you know that Global weather is ‘Dry and Cold’ as in the Glacial Period or ‘Warm and Wet’ as in the inter-Glacial Period.
I don’t disagree that the climate MAY be warming – it is natural and cyclical,this earth has survived many such cycles. From around 900 AD to 1200 AD the temperature was several degrees warmer than today. This was followed by a Mini-Ice Age around 14/1500. We are still recovering from that latter period.

Interestingly if you look at the end of the Carboniferous Period you will find that CO2 levels had crashed. Vegetation had a
37

Harry Carnie,

British Columbia , Canada 11/02/2008 00:34:15


Thank you for responding..see no reason to change my posts or opinions. ( spelling either, this is not a language class )

As stated, familiar to contending with this type of response. WILL observe... when a general insult is launched it does NOT increase the credibility of the one doing so.
38

Drum Major,

11/02/2008 00:49:49
#Sanny My point is that do nothing is not an option. A program of replacing the old infrastructure must be in place and budgeted for the life of the infrastructure. In other words start now and by the time you finish it will be time to go back and start again particularly as the network is also extending with new infrastructure which must be replaced also before it succomes to old age. ie ad infanitum
39

Harry Carnie,

British Columbia ,Canada 11/02/2008 03:03:37

These post ARE open to Canadians. As a Scots Canadian I have a passing interest in my "mother country".

Failing public infrastructure is a problem Canada shares. (previous post).
It is interesting (and amusing) to note those who believe in accepting the lesser cost of allowing the leaks to continue, rather than accept the cost for structural upgrading.
Optimism is a positive ..however is it not questionable in this case? The leaks will not cure themselves how long to a complete breakdown..and how much more will that cost? That is the concern of YOUR taxpayers.

What chemicals are added to the "treated" escaping water?..that is a world concern.
As is the wasted energy used.(small it may be) It increases world demand and affects us ALL indirectly.

40

St. Helena,

Peebles 11/02/2008 07:04:10
Its not actually lost or missing. Here's what happens. It moves around - sometimes in the ground, sometimes in a body of surface water, sometimes in the sky. But, ts all still right here on this planet. Seems like the 'experts' would know this too?
41

Jeanseb,

edinburgh 11/02/2008 07:40:42
thats a shame comments like "water moves"... even in close countries like spain they have water penuries, how can you justify this waste?
The problem is not the company, but the local's behaviour: I came from a country where we pay water, and I am amazed to see my scottish flatmates wasting water all the time. for example, most often they dont even turn the tap of copmpletely... In 4 years I have seen many people doing that!
Thats not respectful!
42

TimW1234,

Ottawa, Canada 11/02/2008 12:25:35
28 Sanny from Portugal

Why are these Portugese idiots allowed to clog up these forums.

Worst food I ever had on the Iberian peninsula was in Portugal - but maybe it was the supposed "three star" restaurants we chose. Had better Portugese here in Ottawa at the Embassy of Portugal and at Portugese restaurants.

Sanny, dearest one, DO get a life, dahlink.
43

Ard Righ,

The Rock Of Edinburgh 11/02/2008 15:37:23
Aye, how many gallons are lost due to leaky taps, cisterns etc ?

Fining is not the way, pay raises to executives is not the way.

More responsive emergency fleets and highest quality of work carried out is.
44

Harry Carnie,

British Columbia, Canada 11/02/2008 18:03:02

#40 St. Helena (at the risk of being taken to task, by self appointed censors, for being "flip")
You are correct.To some extent.
But then.. you could not say that with money as well?

It is useless if does not find it`s way to where it is needed(one`s pocket) Is not that is what it is all about?

Have a pleasant week.
45

COLINTON.MAINS,

Oakville Ontario 04/03/2008 02:34:01
WE HAVE A SIMILAR PROBLEM IN CANADA THE US WOULD JUST LOVE TO HAVE A FRACTION OFF OUR FRESH WATER NO DEAL NOT FOR SALE IT BELONGS TO CANADA

 

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