Off the rails
My experience suggests that modesty is fairly foreign to the nature of the company.
Top prize for self-congratulation belongs to managing director Steve Montgomery, who in each issue of First Insight, the self-laudatory newssheet for rail travellers, signs off with “Thank you for choosing to travel with First ScotRail.” Would that there might be choice in rail travel in Scotland; there is effectively none, for First ScotRail operates 95 per cent of rail services in Scotland.
GORDON CASELY
Hill Street, Aberdeen