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Rail staff flush out dirty secrets

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Published Date: 23 November 2008
NATIONAL Express trains are taking too much strain.
Network Rail has revealed one of the dirtiest secrets of the British railway system – some trains are so antiquated that passenger loos are still flushed straight on to the tracks.

Rail workers complain that human waste is even left behind at some busy mainline stations, such as Haymarket in Edinburgh, costing millions of pounds to clear up.

On the Forth Bridge, workers have even developed a signalling system to alert them when an offending express is on the way. If the signal is given, they turn their backs on the carriages to avoid being hit.

Network Rail, the giant infrastructure company responsible for maintaining the railways, says it is concerned that the waste could corrode rail lines.

The culprits are an ageing fleet of Intercity 125s run by train company, National Express, on its flagship east coast service. Unlike more modern versions, the 125s are not fitted with septic tanks which can be emptied at the end of their journeys.

Network Rail has now applied to the industry regulator for an extra £7m to help clean up the waste left on the tracks over the next five years.

The company's workers, who claim they can end up being splashed when the toilets are flushed, resent having to carry out the job.

"It's disgusting," said one source. "They even leave lumps and toilet roll all over the tracks at stations like Haymarket in Edinburgh. We are sick of it."

A spokesman for Network Rail said clearing the human waste is a serious problem. "Clearing toilet waste from the rail network is a time-consuming and expensive task and, over time, the waste itself can damage our infrastructure by corroding the track and other components," he added.

Rail union officials urged the companies to get together to end the contamination.

Phil McGarry, Scottish organiser for rail union RMT, said: "Network Rail and National Express need to get their act together on this issue.

"Our members are putting themselves at risk by contact with all kinds of contamination and disease," he said. "They shouldn't have to stand for this, especially when we have the technology to fit septic tanks to older trains."

Station managers are also unhappy. Haymarket Station is widely regarded as one of the best run in Britain – with its manager last week named as Scotland's transport employee of the year. Station chiefs, however, have no powers over the toilet waste that is flushed on to tracks between platforms. A spokesman for National Express East Coast said the ageing rolling stock guilty of causing all the mess would be phased out over the next few years.

"Within the next few years, the HST – High Speed Train – fleet we currently operate will be replaced by the next generation of rolling stock after the introduction of the InterCity Express project. We have considered implementing a retro-fitment of septic tanks, however this is not feasible due to the short projected lifespan of the HST fleet."

Almost all trains operating in Scotland, including those run by First ScotRail and Virgin, have "captive" or "septic" tanks on board. Passengers using trains without tanks on board are not supposed to flush while trains are in stations. Most people, however, have forgotten this rule as the years have passed.


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  • Last Updated: 22 November 2008 6:48 PM
  • Source: Scotland On Sunday
  • Location: Scotland
  • Related Topics: The railways
 
1

DGR,

Coolangatta 23/11/2008 04:05:54
Passengers will please refrain from passing water at, or while, the train is standing in the station for a while . . .
2

St Andrews Jock,

ST ANDREWS 23/11/2008 07:53:09
If you travel on the National Express 125 from London to Aberdeen you will find out how dirty the trains are inside as well. The seats in some carriages are so worn out that at least 5 copies of the free magazine, and for those in what National Express call ‘First Class’ at least 3 copies of the 'Evening Standard' is require to afford some protection to the passengers', sorry valued customers', back sides from long worn out seating.

Also why do all trolley service, if there was not the normal technical or staff problem that makes the service 'regretfully' unavailable, never available north or Edinburgh.

At least GNER did try to improve the service, and set higher standards. National Express trumpeting after each station, or is it calling point, that WiFi is free in 'Standard', ie second/third class, as well as in what they call 'First'. This appears to have been the best they can do since taking over; the WiFi having been installed by GNER. What a selling point to Govt to get the franchise and to encourage us to continue using the East Coast route!

While it is much the same staff in much the same uniform, they appear much less interested in their jobs. It could be something to do with the way they are treated by the new employer? If National Express have the same interest in their staff as they demonstrate towards those who pay, things can only get worse.

3

Roy,

23/11/2008 08:36:13
There used to be notices in railway carriages about not using the loos while trains are in stations. Do these not exist any more? I wouldn't know as I can't afford to travel by train these days.
4

Unimpressed one,

23/11/2008 09:16:20
Passengers might be leaving a message to Scotrail regarding what they think of their service and fare structure. Lookout for increasing 'messages' on the tracks come January price hikes.
5

BK,

Cyberspace 23/11/2008 09:53:31
As the old song, to the tune of "Humoresque" said,

"Please refrain from urination
While the train is in the station
Have respect for railway property,
But if you feel that you oughta
Kindly ask the nearest porter
Who'll direct you to the lavatory."
6

Robbierunciman,

Romney Marsh 23/11/2008 10:46:59
I am not sure that this is true about passengers foregtting not to use loos in stations. As a commuter in the SE, where there are minimal instructions on how to use the automatic loos, I was surprsed by the detailed instrcutions about which buttons to press and when on NEX trains - northerners a bit err...

I have to say, I use NEX a bit and I think the provide a pretty good service. I note the comments about worn out seats and magazines etc, above have been posted before - and they were inaccurate then too. If there is a problem north of Edinburgh - then perhaps its the passengers?

7

U. Lukenatmepal?,

23/11/2008 11:12:24
I always remember the train loo with the usual sign in it: "Please do not flush the lavatory while the train is standing at a station", to which someone had added: "except Falkirk". Whatever could he have meant?
8

Ananurhing,

23/11/2008 11:40:45
I visited Crianlarich station during the summer. Very pretty station, lots of flowers, beautiful setting, fantastic wee tearoom. Then you look down. Excrement, soiled paper, tampons etc. on the tracks.
If any of us treated our streets or gardens like this, it would be dealt with as a public health issue, resulting in ASBOs.
9

Mise,

Borders 23/11/2008 11:54:03
I travel by train frequently, usually from Edinburgh to Inverness, Aberdeen, or London.

The notice about not flushing in station is still displayed even on trains that have tanks, so it's the rail company's fault. If they removed the notice where it wasn't needed, people might be more inclined to heed it.

However, there are usually so few toilets working, that I'm really surprised that staff can possibly find the waste a problem.

And,... those toilets that do work are usually so fetid and filthy that I would not defecate for fear of catching a disease.

Another thought just occurred,.. I wonder if people who get C difficile or MRSA in hospitals have actually imported it with them having caught it in a train toilet.
10

Micjonger,

Peterborough 23/11/2008 12:08:40
Yes,the notices are still there.
There was also another notice, common in the 1940,s which reminds me of the ditty

"There was an old man from Darjeeling
Who got on the train at South Ealing,
It said on the door - Dont Spit on the Floor
So he immediately spat on th ceiling."
11

Fifi la Bonbon,

23/11/2008 13:10:17
British trains are bogging and too dear, and the staff are rude and slovenly. The stations are usually bogging with high prices.

I have my nice wee car and will carry on using it because it costs me less and I can always be sure of a comfy seat and I can listen to Radio 4 and I don't have to bother about drunks and neds and I can stop somewhere nice to eat and have coffee and use a clean toilet.

If the railway companies could fix these things - slovenly and rude staff, neds, drunks, high fares, toilets and generally being bogging - I might come back, but that's not going to happen, is it?

Not even painting the trains in patriotic blue, with big flags, is going to do that.
12

Van (not white) Diesel,

Amsterdam & Augsburg 23/11/2008 14:30:44
I seem to recall mention of the new Scotrail livery costing in the region of £10k per carriage. Since National Express took over from GNER the trains are gradually losing the dark blue in favour of the silvery/grey and white livery - no doubt at similar cost per unit.

It would seem from the comments above that the interiors have been left to their own devices in all respects. What is more important, a fancy exterior colour scheme, or passenger comfort?
13

JulesinEd,

Edinburgh 23/11/2008 15:07:53
I can't say i've noticed the mess recently when having met my parents from Waverly,and its still not allowed to flush the old style toilets in the station, but if i were to do this at the road side in my car then i have no doubt that 'old bill' would want me to do something about it!You wouldn't 'shat' in the car or go for a wizz would you?
14

Stirling Sentinel,

Stirling 23/11/2008 16:44:40
I have heard that Nat Express are going to downgrade the excellent restaurant cars on the East Coast route and that we are going to have something similar to the junk food trolleys and so called "shop" used by Virgin on the West Coast routes. What a shame. Why lower standards in the interest of more space for crowded trains. Even more mess on the line as well I suppose !!
15

Dumb Eye @,

23/11/2008 17:35:14
Note to the RMT and David Leask -

You do not fit septic tanks to trains, you fit holding tanks. A septic tank is a form of sewage treatment which requires bacterial action and time to operate, and should hardly, if ever, require to be emptied.
16

Harry Carnie,

British Columbia Canada 23/11/2008 18:02:12

Whether it is in Canada or the U.K People will not leave their cars at home to take "crappy" public transport.

Europe and Japan...there are countries that provide excellent (if over crowded) acceptable transit.

You will not get this(good transit)in our countries until we have the political will to make it happen.

With the falling costs of fuel..this is even more unlikely to happen......sad for the long haul.
17

NXEC Staff,

Glasgow 23/11/2008 20:23:50
Firstly, it is not only NXEC trains that soil the tracks, Cross Country have started running 125 rolling stock again and there are many Scotrail services that do the same. You only have to look at the track in Central Station to see this. Its also very rare for NXEC 125s to be in Central. So please dont just blame NXEC, and ensure that your paper gets all its facts in place before dragging NXEC through the dirt (excuse the pun).
18

Shamus,

Glasgow 23/11/2008 21:10:41
The Government should nationalise the railways again and without compensation. The Government get the blame when the railways are privatised. So why not own them and take the blame. People will always moan about something or other.
19

Matt there,

Somewhere 23/11/2008 23:48:59
But the septic tanks do not work properly. They make the carriages STINK.

If I am on one of these modern trains I will not eat in the restaurant or buffet as it is all I can do to strop myself from being sick.

 

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