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Starbucks to close outlets as UK loses its taste for premium coffee

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Published Date: 14 December 2008
BRITAIN'S love affair with cappuccino culture may finally be feeling the effects of the global downturn. Starbucks, the previously unstoppable coffee chain, has revealed it is putting a number of its UK outlets up for sale.
The move, which comes on the back of a 5% sales decline for the chain, is further evidence that the economic crisis is affecting businesses previously thought recession-proof.

It comes two years after Starbucks' share price reached a high of $3
0 and chief executive Howard Schultz announced it was aiming to open 40,000 outlets worldwide, half of them outside the US.

But since then the chain has suffered from increased competition as rivals such as McDonald's, Dunkin' Donuts, Costa Coffee, Caffè Nero and Caffè Ritazza have begun producing freshly ground coffee. Starbucks has already closed almost 700 outlets in the US and Australia as demand for the firm's premium-priced coffee falls. On Friday the share price was $9.36.

A spokesperson for the chain admitted it had been forced to close a number of outlets but said the business still saw the UK market as a long-term growth opportunity.

She said: "Starbucks continually reviews each part of its business to ensure it is contributing to a profitable, sustainable business model. As a matter of course we evaluate our store performance and on occasion it is necessary to close a store, and this can be for a number of reasons: the lease has expired, a new store location becomes available or store performance.

"In financial year 2008, Starbucks Coffee Company UK closed a small number of stores. However, Starbucks continues to plan new store openings internationally going forward. Starbucks believes our EMEA (Europe, Middle East and Africa] operations, including the UK, are a good growth engine for the company."

In the previous downturn after the bursting of the dotcom bubble in 2001, Starbucks managed to continue growing sales, leading some analysts to suggest that the business model was recession-proof. But a rise in cut-price competition has meant that consumers can now trade down when feeling financially squeezed.

Schultz, who returned to the helm of the company in January as chief executive, a role he had left in 2000, has said the company needs to curb its growth.

He said: "Over the last 10 years we have built the leading position in the coffee category and established our store as a trusted brand and place based on the experience we have created. We want to continue to build on that, but this is a moment in time the like of which we have never seen and, as a result, we want to be extremely careful in how we grow the company.

"The entire retail sector is operating in a very tough economic environment. While Starbucks has not been immune to the decline in consumer confidence, we are fortunate to have a world-class brand and a loyal customer base. In this environment it is critical to put our feet in the shoes of our customers."

Presently Starbucks is the leading pan-European coffee bar operator, having ramped up its opening programme with recent forays into Denmark and the Netherlands. Before the global downturn, the European branded market across the Continent was forecast to grow at nearly 9% a year, expanding from 7,000 outlets to more than 11,000 by 2012.





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  • Last Updated: 13 December 2008 1:34 PM
  • Source: Scotland On Sunday
  • Location: Scotland
  • Related Topics: Credit Crunch
 
1

Hugh Roscombe,

14/12/2008 17:13:08
Starbucks? Premium coffee? Yer havin' a laugh surely.
2

Anonym,

14/12/2008 19:50:43
For all the variety they offer, I've yet to have a truly great cup of coffee from any one of the big coffee chains. Most cafes don't get it right either.

The sizing options (large, extra large, and huge) are for economic reasons. The cost of production is much the same whatever combination of size, chocolate powder, 'extra' espresso, and semi-skimmed you go for, but the price charged will cover a broad range.

This gives customers the opportunity of paying extra, if they want to, whilst still selling coffee to those who stick with the basics. The net result equals more coffee sold.

At least it does until people start to ask, "What's with the gigantic paper mugs full of diluted espresso with too much froth?".

Why not sell a sensibly sized CUP of really good coffee? Instead of offering ever increasing mug sizes, why not offer variety in strength?

Could be the next big thing.

 

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