Letter: Mail mediocrity
This was reinforced on Wednesday when I had to wait for 25 minutes to reach the counter at an Edinburgh post office because so many people had business which had accumulated during the break and the post office in question was not staffed to cope with the workload.
Gordon Macintyre
Murrayfield Road
Edinburgh
The British consumers' obsession with low prices has driven every public service into the bargain basement of mediocrity, Royal Mail being just the latest, judging by complaints of its performance over the recent holiday period. When full privatisation of this excellent organisation takes place, as it inevitably will, the consumer will be faced with the real cost of delivering a next-day letter, which experience of the courier and parcel delivery industries tells me will be at least 4.50.
Malcolm Parkin
Gamekeepers Road
Kinnesswood, Kinross