Ryanair pledges to make air travel ‘enjoyable’
RYANAIR today promised passengers it would “strive to make your travel an enjoyable experience” as part of the airline’s latest charm offensive to maintain growth amid fierce competition.
The pledge forms part of a new “customer charter” unveiled by chief executive Michael O’Leary, which also includes reduced add-on fees and more leg room.
The move comes as the Irish airline’s latest attempt to become more passenger-friendly and shed its poor image for customer care.
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