1m Scots who order online pay too much for delivery
A MILLION consumers in rural Scotland are still being hit by unfair delivery charges of up to four times the standard rate, a consumer group has warned.
A report, the latest in a long-running campaign by Citizens Advice Scotland (CAS), found that while fewer online retailers impose surcharges for delivery to the Highlands and Islands, those who do charge more than they did three years ago.
People living in the Highlands now pay 17.6 per cent more than in 2012 and those in the Islands pay 15.8 per cent more. However, the study found that fewer retailers now refuse to deliver to remote areas than was the case in 2012, while fewer add a surcharge.
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